FAQ

Questions, answered

We specialize in growth-focused home service companies — established businesses that already have technicians, a service area, inbound call volume, and an existing customer base and want to grow more predictably.

Yes. Lead generation is part of the system, but it's only the beginning. We also make sure the leads you generate are responded to, followed up with, qualified, and converted into booked jobs.

Yes. Missed-call recovery automatically begins a follow-up conversation after an unanswered call so a missed call doesn't become a missed job.

Yes. Speed-to-lead engages new web inquiries immediately, while homeowner intent is still high.

Yes. Qualified homeowners can move from conversation to a scheduled appointment automatically, with reminders and no-show recovery built in.

Yes. We build structured follow-up for unsold estimates and replacement opportunities so they don't go cold simply because a homeowner needed more time to decide.

Yes. Database reactivation is one of the fastest ways to create new opportunities from old leads, unsold estimates, and past customers you've already paid to acquire.

In most cases, yes. We connect follow-up and automation around the tools you already use rather than forcing you to rip everything out.

Not necessarily. We assess what you have during the audit and design around it wherever possible.

No. It removes the manual, easy-to-drop tasks — instant response, qualification, follow-up, missed-call recovery — and hands your team qualified, ready-to-talk opportunities.

Yes. Your agency can keep driving traffic and leads while we build the response, follow-up, booking, and reactivation systems that turn those leads into booked jobs.

Yes. Appointment reminders and no-show recovery are built into the system so missed appointments get automatically followed up on.

Yes. We help build campaigns around seasonal tune-ups, maintenance, system replacement age, and service reminders to convert existing customers into recurring maintenance relationships where appropriate.

Very. We start by diagnosing how leads and calls currently enter your business and design the system around your specific gaps, service area, and tools.

Pricing depends on your business, your current systems, and what we build. The best next step is a Growth Audit so we can scope it accurately.

Timelines vary based on scope and the systems involved. We'll outline a realistic timeline for your business as part of the audit.

The next step

You're already paying for leads. Let's make sure they turn into jobs.

Get a Growth Audit and see how opportunities currently move through your business, where leads may be slipping through the cracks, and what a stronger client acquisition system could look like.

Get My Growth Audit→
The Xippi Growth Audit

Find out where your next jobs are being lost.

We review how new opportunities currently enter your business, what happens after a homeowner calls or submits a lead, and where jobs may be slipping through the cracks. Then we identify the areas that may have the greatest opportunity for improvement.

  • Lead sources
  • Inbound call handling
  • Speed-to-lead
  • Missed-call recovery
  • Appointment booking
  • Estimate follow-up
  • No-show recovery
  • CRM / pipeline
  • Old leads
  • Maintenance reactivation

If Xippi appears to be a fit for helping implement those improvements, we'll explain what working together could look like.

For established, growth-focused home service companies.